I'd like to compliment this company on the service I've received.Just a little bit more than a day after my washing machine stopped working, I received the part ordered and my machine is up and running again.Their website was… More easy to navigate, they had the prices displayed, unlike some of the competitors who only had an "Add to quote" option, and payment was effortless.I was informed that my order would be delivered in a two hour time block, which is exceptional for any South African company, as most companies can't even tell me what date they'd be delivering, nevermind which time. And they managed to actually deliver in that time block, which is also out of the norm.All in all I'd gladly do business with them again, whether it would be ordering a new part, or getting a technician to come out to do the more complicated repairs.
In a time where service delivery is not a priority in South Africa, I have found a place that still value that little part that goes such a long way!Appliance Parts Online does not just have good service, they have excellent service!!I… More have been struggling to get a filter bag for my Genesis vacuum cleaner when I stumbled across Appliance Parts Online on Wednesday the 25th of May. They also did not have stock. I enquired if they would be getting in again around 11:00 and by the end of the day Phill informed me that the stock has been received and he even assisted with placing the order.When all just went too smooth, I thought it is too good to be true (so sorry that we must immediately feel that good service delivery is a scam). We phoned to make sure that everything is above water. Phill was so nice and accepted that we first wanted to verify his business.By Friday the 27th of May my parcel was delivered out in rural Limpopo.Thank you Phill, may your excellent service not only be for your clients benefit, but also to your benefit!
Thank you for outstanding service. I was contacted on the Sunday when I posted my query by Phil. Order sorted, placed and delivery within 3 days. Your logo: "Come on…The BEST service you will EVER receive is just a “click” away! "… More is fitting. The cherry on top is the fact that I live in the EC along the coast not close to a town..... and the Courier Guy phoned me when he was at the gate.... That really means a lot... ONCE AGAIN THANK YOU.Keep it up!
Brilliant, fast and effective service. I can recommend appliance spares online. I have a very old Whirlpool tumble dryer. Appliance parts online not only had the parts (I could not find it anywhere else), they also installed it very quickly.… More They even upgraded my dryers motor and replaced the bushes with proper roller bearings. 10/10.
I'm very impressed with the service I received from Appliance Parts Online! Phill was very quick to answer my questions and they delivered my product a few hours after I ordered it! I have been struggling to find the Genesis vacuum… More filter for a few months now, and I'm so happy that a stumbled across Appliance Parts online! I can definitely recommend them!
I must say I am really impressed with the service that was offered to me . They are professional and really know their stuff . If you want a fast and reliable service with a company that supplies appliance parts , then definitely make… More use of them .
I had been searching for a 7 way switch for my electric oven for more than a year during which time we have been cooking everything in a air fryer, when suddenly I discovered Appliance Parts Online. What a pleasure to deal with this company.… More First of all they actually had the part in stock. Secondly the on-line buying experience was without doubt the best on-line service I have ever had. My order was processed seamlessly and within a minute of payment I received a call from them advising me that they had received my order and payment and the shipment would be made he following day. It was - I tracked it and delivery was on time. If all on-line companies were as efficient as this I would never leave my house! Well done Appliance Parts Online.
I had a problem with my Genesis Hausmeister. Googled them. Came to the page of Appliance Parts Online. I asked them to contact me regarding my machine. Take note. This was on a Sunday. Less than an hour later my phone rang. It was them.… More Offering to help me then and there. Big was my surprise. After another half hour my part was paid and I got a message from them telling me my part will leave in the morning. Well done guys. Appreciate you a lot.
I don't generally post reviews, but I had to comment on the exceptional experience and service I received from Phill from Appliance Parts online. I ordered a part for my Genesis Hydrovac just before 8pm last night. I immediately received… More email confirmation and an explanation of the payment process. A few minutes after paying, I received a second email confirming receipt and advising that my order would be delivered before 12H00 the next day. I was skeptical, but at 11H00 this morning, I received a call from Phill advising that he was en route to my house! I had the part in hand within less than 24hours and this after placing the order after normal work hours - I was gobsmacked!! I would happily recommend these guys to anyone who asks
Excellent service!!!! All items in stock. Phone support from Phillip was absolutely superb. Talked me through all of the testing and repairs that I needed to perform. Best service I have received for a very long time.Most Appreciated,Brett.… More